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MFA Help and Support

Help is available to support your use of Multi-Factor Authentication (MFA).

Got a question?

If you have a general question you would like to ask about MFA, please contact our Microsoft 365 Programme Team

Access help and support

If you are not able to enrol for MFA or you are experiencing an IT problem or issue installing the Microsoft Authenticator app, please contact NHS Informatics Merseyside's IT Service Desk using the Self-Service icon on your computer desktop. 


To access training support in the use of MFA and Microsoft 365 applications, please contact NHS Informatics Merseyside's Training Service. 

Free Microsoft 365 online courses and learning resources are available for all health and social care colleagues across Cheshire and Merseyside through the Microsoft 365 Knowledge Hub