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Microsoft OneDrive

'Well Known Folders' are moving to OneDrive

To help improve your IT experience and ensure you are benefitting from the latest Microsoft 365 digital tools, we are excited to announce the upcoming rollout of OneDrive.

As part of this preparation, we will be syncing your Windows Known Folders (Desktop, Documents, and Pictures) to OneDrive, as the first step for your move to OneDrive. To find out about Windows Known Folders and what this means to you, please visit our Frequently Asked Questions (FAQs) page.

What is OneDrive?

OneDrive is Microsoft’s cloud storage service which connects you to all your personal files. It allows you store and protect your files and share them with others.

What is happening

  1. Syncing Windows Known Folders: Before the move to OneDrive, we will sync your Windows Known Folders (Desktop, Documents, and Pictures) with OneDrive to ensure your files are backed up and accessible on every other work device that you use.

Migration to OneDrive: Following the sync, your personal drives will be migrated to OneDrive. Further guidance and a specific date for this move will be communicated closer to the time.

Important note about the Downloads folder:

  • Prepare for the sync: The sync exercise is a background process meaning you don’t have to do anything.
  • Move any important files: Check your Downloads folder and move any important files to a secure location, such as your home folder/drive.
  • Clean up your old files: If you are able, please conduct ‘housekeeping’ by deleting any old files you no longer require on your personal drive. This will avoid any of these being transferred to OneDrive.

We will inform you of the specific move date closer to the time.

Find out more and prepare for the move to OneDrive

To find out more about the capabilities of OneDrive and to prepare for the move, please visit the NHS Informatics Merseyside website.

If you have any questions or require any further information, please contact the Microsoft 365 Project Team at:office365@imerseyside.nhs.uk

If you require any further help or guidance, please contact your IT Service Desk.