As the beating heart of our health service, our doctors, nurses and wider health and care professionals rely on having access to timely and accurate information to make informed decisions about care. To support this, and achieve the ambitions of the NHS Long Term Plan, our aim is for every aspect of a patient’s journey to be supported digitally – for health records to be created, stored and accessed electronically, for all healthcare professionals to be connected seamlessly and for all citizens to be empowered to take control of their own health and wellbeing. 

To enable this, NHS Informatics Merseyside delivers a comprehensive range of digital services (outlined below). These services are delivered in accordance with industry and government regulations and standards and will continue to be shaped by the digital best practice outlined in the What Good Looks Like (WGLL) framework, which aims to accelerate digital transformation by digitising, connecting and transforming services safely and securely. Whilst the range of services we offer are diverse, we are not limited to those outlined and we are happy to develop bespoke digital services.

Well led support services

Strategic Digital Leadership

Digital Innovation and Consultancy

Service Delivery Management

Digital Bid Preparation and Submission

Customer Relationship Management

Communication, Design and Media

Improving care through digital transformation

Digital Programme and Project Management 

Primary Care Digital Optimisation

Clinically Led Business Change

Microsoft 365 Optimisation

Microsoft Solutions Development

Clinical Systems Development and Continual Service Improvement

Web Solutions Development

Delivering exceptional digital support

System Management and Support

System Data Migration and Data Sharing

Digital Device Management

Digital Estate Planning

IT Service Desk

IT Training

Technical Support

Voice and Data Support

Registration Authority

Keeping you connected

System Integration

System Interoperability

Keeping your data safe, secure and accurate

Information Governance 

IT Security

Delivering a modern and resilient infrastructure

Digital Communication Systems 

Network Architecture  

Security Systems 

Server Architecture


NHS Informatics Merseyside's Digital Services aligned to the What Good Looks Like (WGLL) framework