Microsoft Teams

The user guides and video tutorials for Microsoft Teams are updated regularly.

Teams Training

Training materials for Microsoft Teams are available below, in both written and video format. If you have been designated as your Team's Digital Champion, please ensure that you read all of the guides in the section called Microsoft Teams Digital Champions.

If you require any further assistance, please email training@imerseyside.nhs.uk

If you are experiencing technical problems, and you are not able to resolve the issue you are experiencing by referring to the guidance below, please contact the IT Service Desk using our self-service portal.

User guides and video tutorials (updated)

Multi-Factor Authentication (MFA)

Multi Factor Authentication for Android Devices user guide

Multi Factor Authentication for iOS Devices user guide

Multi Factor Authentication Frequently Asked Questions

Update Multi Factor Authentication Device QRG


Information on Microsoft Teams 

Skype for Business vs Microsoft Teams

Microsoft Teams Etiquette Guidance

 

Acceptable Use

South Sefton & Southport and Formby CCG - MS Teams Acceptable Use Policy

Liverpool CCG - MS Teams Acceptable Use Policy

Mersey Care - MS Teams Acceptable Use Guidance


Microsoft Teams Digital Champions

Digital Champion Support Pack

Create and Manage Teams and Channels QRG

Add a Tab to a Channel in Teams QRG

Change a Team from Public to Private QRG

Microsoft Teams User Guides

Configure Microsoft Teams QRG

Teams Switch Tenants QRG

Add a New Tenant Account QRG

Add a Tab to a Channel in Teams QRG

Upload, Manage and Share Files QRG

Co-Edit Files QRG

Use Posts, Replies and Mentions QRG

Delete and Restore Files from a Channel QRG

Meetings User Guides

Teams Outlook Add-In Not Visible QRG

Schedule a Teams Meeting QRG

Schedule a Teams Meeting - full training guide

Join a Teams Meeting via the Desktop App QRG

Join a Teams Meeting via Web Browser QRG

Join and Manage a Teams Meeting QRG

Apply a Background for Microsoft Teams Meetings QRG

Present and Share in Teams Meeting QRG

Host a Teams Meeting - full training guide

Access Teams via Mobile App (Android) QRG

Access Teams via Mobile App (IOS) QRG

Whiteboard - full training guide

Create and Configure Breakout Rooms before a Teams Meeting QRG

Create and Manage Breakout Rooms in a Teams Meeting QRG

Use Polls in a Teams Meeting QRG

Download Meeting Attendance List QRG

Record a Teams Meeting QRG

Chat User Guides

Start and Manage Chats QRG

 

Calls User Guides

Make Calls and Manage Contacts QRG

Apps Guides

Microsoft Shifts App - full training guide

Teams Forms App - full training guide

Teams OneNote App - full training guide

Teams Tasks by Planner and To Do App - full training guide

Teams Wiki App QRG

Use Loop Components in a Teams Chat QRG

Videos (UPDATED)

Teams Bitesize Training Videos

  

  

   

   

     

   

   

 

 

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