Microsoft Office 365

Guidance on using Microsoft Office 365 applications can be found below, along with guidance on Multi-Factor Authentication (MFA).

Microsoft Outlook 

Problems accessing your e-mail?

Read guidance on what to do if you experience problems accessing your e-mail

Installing the Outlook app

You can install the Outlook app for your device by going to theApp Store (https://www.apple.com/uk/ios/app-store/) for iOS devices or the Google Play Store (https://play.google.com/store) for Android devices.

If you experience any problems installing Outlook from these app stores, you can also install the app by visiting the Microsoft Portal(http://portal.manage.microsoft.com) from your mobile device. Please read the step-by-step instructions below on how to do this. 

Read user guide on installing the Outlook app from the Microsoft Portal 

Outlook App user guide

Install Outlook App for Android

Install Outlook App for iOS

Sync contacts 

Android devices

Read guidance on how to sync your Outlook contacts with your Android mobile device

iOS devices

Read guidance on how to sync your Outlook contacts with your iOS mobile device

Sync calendars 

Android devices

Read guidance on how to sync your Outlook calendar with your mobile device

Share your calendar

Share your calendar for others to view your availability

Problems accessing your e-mail?

Read guidance on what to do if you experience problems accessing your e-mail

Outlook Web App (OWA)

Outlook Web App (OWA) offers online access to Microsoft Outlook accounts without the need to be connected to a network. Outlook Web App can be accessed by various devices such as a laptop, iPad or Smartphone and is a useful work-around at times when the network is unavailable.

The Outlook Web App user guide is only available on our self-service portal (accessible from the NHS network).

If you need to access the Outlook Web App or are experiencing problems, please contact your IT Service Desk. 

Microsoft Office 365

User guides

Microsoft Office 365 Apps for Enterprise - Installation

Microsoft Office 365 - Glossary

Microsoft Office 365 - Guide to visual changes in Word, Excel and PowerPoint

Microsoft Office 365 - New features available in Word, Excel and PowerPoint

Benefits of Office 365

Office 365 MyAnalytics

Outlook

Differences between Outlook 2010 and Outlook 365 including new features

Outlook app user guide

Cortana Daily Briefings

PowerPoint

Microsoft PowerPoint 365 - Hints and Tips

Word

Microsoft Word 365 - Hints and Tips

Video guides

Installing Microsoft Office 365 Apps for Enterprise

Microsoft Office 365 online learning 

The Digital Learning Solutions (DLS) Portal provides NHS healthcare professionals with access to a variety of online courses for Microsoft Office 365 including Office 365 Essentials for the Workplace, Outlook 365, Word 365, PowerPoint 365 and Excel 365. To access these resources, please visit the Digital Learning Solutions website and complete the online registration

Please note: If NHS Informatics Merseyside is your NHS IT training provider, please select Informatics Merseyside from the Centre details on the registration form.

Multi-Factor Authentication (MFA)

Multi Factor Authentication for Android Devices user guide

Multi Factor Authentication for iOS Devices user guide

Multi Factor Authentication Frequently Asked Questions

Return to Microsoft learning resources page.