Microsoft Learning Resources

User guides and online video tutorials have been produced to help support you in using the digital communication tools available to you.

The digital learning resources below will be regularly reviewed so please keep referring back for the latest updates. Please refer to our digital learning resource page for help and support on other digital tools. Access to additional e-learning courses and bitesize video tutorials can be found on our Training Portal.

Digital Learning Solutions (DLS) also offer a variety of eLearning courses for Microsoft 365. These include Office 365 Essentials for the Workplace, Outlook 365, Word 365, PowerPoint 365 and Excel 365. Visit https://www.dls.nhs.uk/home 

Virtual training sessions on MS Teams are available and include the following:

  • Digital Champion
  • Meet and Talk
  • Work Together
  • Teams Apps 

To find out more and to book to attend, please contact the IT Training Team (training@imerseyside.nhs.uk).

If you are experiencing technical problems, and you are not able to resolve the issue you are experiencing by referring to the guidance below, please contact the IT Service Desk using our self-service portal.

 

Microsoft 365

Microsoft Office 365

Microsoft 365 Guidance

Office 365 Integration user guide

Multi-Factor Authentication (MFA)

Multi-Factor Authentication (MFA)

Multi-Factor Authenitcation

Multi Factor Authentication for Android Devices user guide 

Multi Factor Authentication for iOS Devices user guide 

 

Microsoft Teams


MS Teams Guidance

Skype for Business vs Microsoft Teams

Microsoft Teams Etiquette Guidance

Acceptable Use

South Sefton & Southport and Formby CCG - MS Teams Acceptable Use Policy

Liverpool CCG - MS Teams Acceptable Use Policy

Mersey Care - MS Teams Acceptable Use Guidance


Teams Digital Champions

Digital Champion Support Pack

Create and Manage Teams and Channels QRG

Add a Tab to a Channel in Teams QRG

Change a Team from Public to Private QRG

Teams User Guides

Configure Microsoft Teams QRG

Add a Tab to a Channel in Teams QRG

Upload, Manage and Share Files QRG

Co-Edit Files QRG

Use Posts, Replies and Mentions QRG

Meetings User Guides

Teams Outlook Add-In Not Visible QRG

Schedule a Teams Meeting QRG

Schedule a Teams Meeting - full training guide

Join a Teams Meeting via the Desktop App QRG

Join a Teams Meeting via Web Browser QRG

Join and Manage a Teams Meeting QRG

Present and Share in Teams Meeting QRG

Host a Teams Meeting - full training guide

Access Teams via Mobile App (Android) QRG

Access Teams via Mobile App (IOS) QRG

Whiteboard - full training guide

Breakout Rooms QRG

Use Polls in a Team Meeting QRG

Download Meeting Attendance List QRG

Chat User Guides

Start and Manage Chats QRG

 

Calls User Guides

Make Calls and Manage Contacts QRG

Apps Guides

Microsoft Shifts App - full training guide

Teams Forms App - full training guide

Teams OneNote App - full training guide

Teams Tasks by Planner and To Do App - full training guide

Teams Wiki App QRG

Videos

Teams Member Session Recording

Teams Bitesize Training Videos