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Software License Management

NHS Informatics Merseyside delivers a Software Management Service.

This service supports the life cycle of software from acquisition, registration, renewal, reallocation or termination.

Service features

  • Software acquisition/ order processing  - liaison with third party suppliers.
  • Software registration and license recorded on the asset register.
  • Software registration
  • Software installation and support
  • Ongoing management of licensing arrangements including the management of software renewals, reallocation and termination.
  • Quarterly reporting on license management compliance.

Service standards

  • Experienced and knowledgeable digital procurement and support engineers.
  • An established incident management process, enabling support requests to be categorised, prioritised and tracked efficiently.