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Digital learning resources

User guides and online video tutorials have been produced to help support you in using the digital communication tools available to you.

These e-learning videos and user guides will be regularly reviewed and will be added to on a daily basis, so please keep referring back for the latest updates.

To contact a trainer, please e-mail:

If you are experiencing technical problems, and you are not able to resolve the issue you are experiencing by referring to the guidance below, please contact your IT Service Desk.

Video tutorials and user guides

Always On VPN (Remote Working)

Always On VPN (Remote Working)

Always On VPN user guide if unable to connect

Outlook Web App (OWA)

Outlook Web App (OWA)

Outlook Web App (OWA) offers online access to Microsoft Outlook accounts without the need to be connected to a network. Outlook Web App can be accessed by various devices such as a laptop, iPad or Smartphone and is a useful work-around at times when the network is unavailable.

The Outlook Web App user guide is only available on our self-service portal (accessible from the NHS network).

If you need to access the Outlook Web App or are experiencing problems, please contact your IT Service Desk.