Digital learning resources
User guides and online video tutorials have been produced to help support you in using the digital communication tools available to you.
These e-learning videos and user guides will be regularly reviewed and will be added to on a daily basis, so please keep referring back for the latest updates.
To contact a trainer, please e-mail: firstname.lastname@example.org
If you are experiencing technical problems, and you are not able to resolve the issue you are experiencing by referring to the guidance below, please contact your IT Service Desk.
Video tutorials and user guides
Always On VPN (Remote Working)
Skype for Business
Experiencing poor performance or sound issues? Please exit the call and then re-join, this can sometimes clear out a bad connection.
Create and join a meeting using Skype for Business
Schedule a Skype for Business meeting from Outlook
Schedule a meeting from Skype for Business
Find and add contacts using Skype for Business
Send an instant message using Skype for Business
Start a video call using Skype for Business
Cisco Meet Me Telephone Conferencing
Outlook Web App (OWA)
Outlook Web App (OWA) offers online access to Microsoft Outlook accounts without the need to be connected to a network. Outlook Web App can be accessed by various devices such as a laptop, iPad or Smartphone and is a useful work-around at times when the network is unavailable.
The Outlook Web App user guide is only available on our self-service portal (accessible from the NHS network).
If you need to access the Outlook Web App or are experiencing problems, please contact your IT Service Desk.