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hello

We’re NHS Informatics Merseyside and we provide IT services and support to a range of health and care organisations including major acute and specialist trusts, clinical commissioning groups, general practitioners and professional bodies.

experienced

With over 10 years’ experience, we have accumulated a wealth of knowledge in harnessing the benefits of technology to deliver better care, improve health and enable people to live more independently.

well equipped

We employ more than 300 digital experts, who work hard to ensure that our health and care professionals have quick and secure access to the information they need to make informed decisions about patient care.

accredited

We have become one of only two health care organisations in the world to be given four-star certification by the Service Desk Institute (SDI), the only industry, standards-based, accreditation programme specifically designed to certify service desk quality.

engaged

We score highly on staff engagement and understand that success and the achievement of our vision is only possible through our people – the talent and professionalism of our workforce.

award-winning

We’ve been shortlisted for and have won several awards – demonstrating the commitment, professionalism and experience of our staff and the great work that they do.

Join the team!

We are committed to the personal and professional development of our colleagues. Find out more and join #TeamIM!

Latest news

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28 Mar 2024

National recognition for inspiring cyber security professional

24 Nov 2023

Gold accreditation for our Training Service

11 Sep 2023

Informatics workforce accreditation success

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Strategic Digital Leadership

24/7 '4-Star Certified' NHS IT Service Desk

Microsoft 365 Optimisation and Solutions

Clinically Led Business Change

Digital Programme and Project Management

System Data Migration and Data Sharing

Communication, Design and Media

IT Security and Information Governance

IT Training

Digital Device Management

Registration Authority (Smartcards)

System Integration and Interoperability

Technical Support

Wi-Fi, Network and Telephony Support

Web Solutions Development

Digital Resources

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Case Study

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Implementing the NHS Diabetes Prevention Programme across Sefton

To support the implementation of the NHS Diabetes Prevention Programme, NHS Informatics Merseyside developed a tailored search within EMIS Web to identify those most at risk from Type 2 diabetes.

The search was needed in order to identify pre-diabetic patients over 17 years of age who have a high HbA1c value, taken within the last nine months, which is more than or equal to 42 and less than 48. This excludes current patients residing in nursing homes, diabetic, dementia or palliative care patients and those currently pregnant. For people with diabetes this value is important as the higher the HbA1c, the greater the risk of developing Type 2 diabetes.